GLASS FAQs

What is the GLASS Value Chain Definition ?

The GLASS Value Chain provides an initial overview of the main stakeholders involved, as well as the relevant activities that are supported by the GLASS ecosystem and bring value to them. GLASS introduces a new citizen-centric e-governance model that bridges the public and private sector with the following characteristics: digital-by-default, citizen-centric, mobile, inclusive and preserving at the same time data minimization, data ownership and the once-only principle. More specifically, towards defining the GLASS Value Chain we focus on a) the stakeholders, b) the actors/roles under which these stakeholders interact, c) their interactions, d) the technological modules (s/w tools) through which the actors interact and exchange information.



Who are the GLASS Stakeholders ?

Citizens

  • Description

    • Citizens who are using the public services.

    • They participate in the ecosystem by sharing information and documents to the requesting parties (public, private sector)

  • Value in GLASS

    • Digital by default public services

    • Access to public services through mobile, user friendly means (digital wallet)

    • Data ownership & privacy

    • Data minimization

    • Bureaucratic minimization

Public sector organizations at operational/tactical level

  • Description

    • Public sector organizations serving the citizens in their everyday life events.

    • Their participation in the ecosystem stands on providing services to the citizens and private sector. They issue and verify information and documents to the requesting parties (citizens, public/ private sector)

  • Value in GLASS

    • Access to digital wallet

    • Modernization of services

    • SSI & VC

    • Data minimization

    • Digital-by-default

    • Once-only-principle

    • Security & privacy

    • Trust

    • Traceability of transactions

    • Integrated public services

    • Reliability

Public sector organizations at strategic level, Policy makers

  • Description

    • Public sector organizations at strategic level providing the legal and strategic framework of the public services (provided by public services at operational/tactical level).

  • Value in GLASS

    • Self Sovereign Identity

    • Simplifying admin processes

    • Verification of data

    • Analytics and interoperability standards

    • Cross-border e-governance policies

    • Private sector organizations

    • Private sector organizations interacting with the citizens or the public sector. They participate in the ecosystem by sharing information and documents to the requesting parties (public sector, citizens) or by requesting/verifying evidence from the citizens or the public sector.

    • Access to public services through mobile, user friendly means (digital wallet)

    • Data minimization

    • Security & privacy

    • Trust

    • Traceability of transactions

    • Reliability

Private sector organizations (strategic level)

  • Description

    • Interested in providing new services for the public or private sector, extending the GLASS ecosystem by building on top of the Glass service

  • Value in GLASS

    • GLASS framework and tools for developing new services

    • Security & privacy

    • Smart contracts

    • Synergies and Interoperability standards

S/w developers/IT department of the public and private authorities, Researchers and Academia

  • Description

    • ICT specialists and experts who develop (and maintain) new services by building on top of the Glass services and extending GLASS services

  • Value in GLASS

    • GLASS framework and tools for developing new services

    • Security & privacy

    • Smart contracts



What are the High Level roles in GLASS ?

In the GLASS ecosystem, the aforementioned stakeholders exchange information and documents, called as evidence. Evidence is a piece of information with multiple representations (document, data etc.) for a specific subject which is issued by authorized parties under a specific request. As soon as this evidence is issued, the subject can share it with another party. The latter can verify the authenticity of the evidence. Under this high level operational scenario, Glass foresees the following roles for the aforementioned stakeholders.



What is the GLASS Ecosystem ?

The GLASS Ecosystem introduces a set of technical artefacts (tools and services) which will enable the aforementioned stakeholders to perform their operations under the predefined roles.